Mac Online Support Info

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Mac service and repair. Learn about AppleCare+ and the Apple limited warranty coverage, start a service request for your Mac, and find out how to prepare your Mac for service. MAC Jurisdiction/ Claim Type Processes Claims for the following states: Provider Portal URL Noridian Healthcare Solutions, LLC. Connecticut, Delaware.

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission's (FTC) public records system, and user names also are part of the FTC's computer user records system. We may routinely use these records as described in the FTC's Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.

Get to know HomePod

Listen to music, get help with everyday tasks, automate your home, and more.

See what HomePod can do

Use your Apple Gift Card

Buy products from an Apple Store, or use it for apps, subscriptions, and more.

Learn how to redeem

Trade in with Apple

Turn an eligible device into credit towards a new one, or recycle it for free. Apple Trade In is good for you and the planet.

Get Support

Choose a product and we'll find you the best solution.

Mac support chat

Service and support from Apple experts

AppleCare products provide additional hardware service options and expert technical support from Apple.

Learn about AppleCare plans

Beware of counterfeit parts

Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.

Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.

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